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Be sure you download the CORRECT setup utility.
All SurfBest programs are $12.50 per month unless otherwise noted.
Download here:
(These Downloads are NOT for Mac. Mac users please click here .)
  This information can be found in your Welcome Email also.  
If your login ID ends with '@world.net ' then you want SFB1 SFB1
If your login ID ends with '@usa ' then you want SFB2 SFB2
If your login ID ends with '@pop.net ' or '@dial.net ' then you want SFB3 SFB3
If your login ID ends with '@sfb4.net ' then you want SFB4 SFB4
If your login ID ends with '@surf.net ' then you want SFB5 SFB5
If your login ID ends with '@sfb6.net ' then you want SFB6 SFB6
If your login ID ends with '@sfb7.net ' then you want SFB7 SFB7
If your login ID ends with '@sfb9.net ' then you want SFB9 SFB9
If your login ID ends with '@winter.net ' then you want SFB11 SFB11
If your login ID ends with '@fall.net ' then you want SFB12 SFB12
If your login ID ends with '@spring.net ' then you want SFB13 SFB13
If your login ID ends with '@sfb14 ' then you want SFB14
If your login ID ends with '@summer.net ' then you want SFB15 SFB15
If your login ID ends with '@power.net ' then you want SFB16 SFB16
If your login ID ends with '@sfb18.net ' then you want SFB18 SFB18
NOTE: SFB5 logins end with @surf.net (NOT @surfbest.net)

DIRECTIONS:

  • Download the correct setup utility above

  • Click: Save, then click: OK

  • In 'Save In' choose 'DESKTOP' Click Save

  • Once the download is complete, go to your Desktop (where all of the icons are) and double click SFBx_Setup1.  ('x' is a number 1-15)

  • Full Name: Enter your Real Name, such as John Smith.

  • Username: enter your Username/login id beginning with: sfb

  • Password: Enter your password.  Passwords are CaSe sEnSiTiVe.

  • Email Address: Enter your SurfBest email address with the '@surfbest.net'.

  • To choose an access number, click Select.

  • Highlight a local access number and click ok

  • Check or complete other boxes as needed.  Once the setup utility is complete, you can easily change these settings.

  • Click ok

  • The setup utility will now complete. It will take only a few seconds.

  • Once complete, it may prompt you to reboot.  If not, that is ok.

  • You are now setup. To get onto the internet, just click on the icon called 'My SurfBest', then open your email or browsing program, like Outlook Express or Internet Explorer.

 

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Houston, TX 77057
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